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news > dumas & associates facilitation client profiled in Seattle Times article

A recent article in the Seattle Times profiled the results of Qualis Health’s Stepping Stones: Bridging Health Care Gaps (The Care Transitions Project of Whatcom County), a pilot project aimed at reducing avoidable hospital readmissions in Whatcom County.

From 2008-2011, Dumas & Associates, Inc. provided independent facilitation to the Qualis Health – Whatcom County Stepping Stones Project leadership team, which directed the study pilot design, identified priority gaps, and designed and evaluated the strategic interventions. Project participants developed a patient-centric framework to support assessment of current available data and convened healthcare providers, patients, and broader community stakeholders in providing input on the relationships and networks necessary to reduce hospital readmission rates. The Whatcom County pilot achieved the lowest readmission rate of the 14 pilots conducted across the U.S., a great start to the long road ahead to address changing health care policy in our country and our communities.

For a project snapshot click here. For more information about our facilitation services please contact us.

 

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news > mary dumas moderates whatcom county health care town meeting

Mary Dumas, principal Dumas & Associates, Inc., will be moderating the Whatcom Alliance for Health Advancement (WAHA) community townhall meeting on the future of health care in Whatcom County.

The public is invited to join a panel of local healthcare experts at this interactive, televised townhall style event on Tuesday, January 29, 2013 from 6-8PM at Bellingham Municipal Courthouse. Tickets are free, but seating is limited. Email dmpinney@hinet.org to reserve a seat.  For more info click here.

 

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events > reads > winter > 2013

engaged citizens book discussion group

Wednesday, January 16, 2013
Take This Bread: A Radical Conversion
by Sara Miles

Wednesday, February 20, 2013
The Buddha in the Attic
by Julie Otsuka

Wednesday, March 20, 2013
China Airborne: The Test of China’s Future
by James Fallows

Noon-1:30 • Village Books Reading Gallery

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news > mary dumas featured in WDRC informational video

Mary Dumas, principal Dumas & Associates, Inc., is featured in a new informational video produced for the Whatcom Dispute Resolution Center (WDRC), in conjunction with their 20th anniversary.

The WDRC is a non-profit organization that offers conflict prevention and intervention services for businesses, organizations, individuals, and families in Whatcom County.

Mary is a certified mediator and trainer with the Washington state dispute resolution center and has taught courses for the WDRC for many years. For more information on the WDRC click here. For a list of upcoming training courses visit our News page.

 

 

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trainings > civility in our democracy intro workshops

Learn how and why conflict occurs between people and groups, how it escalates, and how to manage it during tense discussions. Join citizens and civic leaders across Washington who commit to using civil approaches to participating in the 2012-2013 elections.

FREE Intro Workshops

  • Saturday, September 15, 2012 – Clark County, WA
  • Saturday, September 29, 2012 -King County, WA
  • Saturday, October 6, 2012 – Spokane County, WA

For more information, or to register, contact the League of Women Voters of Washington Civility in Our Democracy project.

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trainings > moderator training

Tired of the angry rhetoric? Want more meaningful discussions about…

  • How our democracy is changing?
  • Issues on your 2012-2013 election ballots?
  • The tough policy choices ahead for
    our communities, states, and nation?

JOIN a growing network of community leaders equally committed to reasoned discussions that respect the facts and values driving the complex issues we’re debating.

FREE Moderator Training: Conflict De-Escalation & Facilitation Skills-Building Program

  •  Saturday, July 21, 2012 – Seattle, WA

For more information, or to register, contact the League of Women Voters of Washington Civility in Our Democracy project.

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events > reads > fall > 2012

engaged citizens book discussion group

Wednesday, September 19, 2012
Friends, Followers and the Future: How Social Media are Changing Politics, Threatening Big Brands, and Killing Traditional Media
by Rory O’Connor

Wednesday, October 17, 2012
Our Divided Political Heart: The Battle for the American Idea in an Age of Discontent
by E.J. Dionne, Jr.

Wednesday, November 21, 2012
The Thinking Life: How to Thrive in the Age of Distraction
by P.M. Forni

Noon-1:30 • Village Books Reading Gallery

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trainings > understanding conflict

Curious about conflict? Participate in this 2 part interactive workshop focusing on developing personal awareness of how we manage conflict (including our triggers, physiological responses, and conflict strategies) and how to effectively engage with others (including assertive communication and active listening skills). Applicable to home, work, and community – this course is for you!

Summer 2012 Training Dates:

  • Wednesday, August 15 and 22, 2012

Contact Whatcom Dispute Resolution Center (map) 360.676.0122 to register for this public enrollment program.

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events > reads > summer > 2012

engaged citizens book discussion group

Wednesday, June 20, 2012
Strength in What Remains
by Tracy Kidder

Wednesday, July 18, 2012
In the Garden of Beasts: Love, Terror, and an American Family in Hitler’s Berlin
by Erik Larson

Wednesday, August 15, 2012
A History of the World in 6 Glasses
by Tom Standage

Noon-1:30 • Village Books Reading Gallery

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